Tag Archives: fraud

Something Phishy

As you probably know, Target suffered a major security breach which affected millions of personal credit card accounts. This hacking scheme was not your normal card reader / swipe scam where the bad guys would fix a thin pad on top of an ATM’s key pad, and capture both the credit card number as it swiped in and out through the pad’s card slot plus the PIN as it was punched in on the keypad. Those numbers allow you to create dummy cards from “blank” cards with magnetic strips on them that can be used in ATM’s or online to withdraw cash in exactly the same way a real card works.

phishy

The swipe pad only works on the card reader it is installed on. The Target breach affected every in-store card reader in the entire Target Point of Sale network. That means something (a piece of hardware or software – Malware) was installed behind the readers on the network. In this case I am willing to think it was malware. Most malware enters a network via a phishing scheme when a user receives an email with a malicious hyperlink or attachment. It is possible that someone could have purposely sabotaged the network by installing a piece of hardware or directly installing a malware program and but chances are it is a result of a phishing scam. It is one of the most common hacking attacks used by the bad guys. With the phishing scam, a user is tricked into clicking on a link or attachment thinking it is a legitimate request but instead gets infected with a malicious code. In this case, the code intercepted all in-store credit card transactions along with the pin codes.
Target is doing the best it can, the best any company can, by first removing the malware then notifying affected users and providing a course of action (calling the number on your card and monitoring your bank statements).
But, you can and should do more than just monitor.
If the breach is as wide spread and comprehensive as they think it could be, then the bad guys are sitting on nearly 40 million credit card transactions with card numbers and pin codes. They can use or sell this information anytime they wish.
In my mind, monitoring is not good enough. It does not stop fraud. It does not prevent potential damage to your credit rating. It only helps catch it after it happens.
If you think about your credit / debit card as any other online account you have – and you should – you will realize that it has both an account ID and a security password. If you ask any computer techie out there, they will say it is a good practice to change your password on a regular basis. With credit/debit cards there is an account number and a pass-code. Either the security code on the back of the credit card or in the case of a debit card the PIN code you enter every time you use it.
Hopefully if you use a Target Red Card, you signed up for using the debit option and not the credit card option.
Here is why.
Both options, because both credit cards and debit cards use the same banking and credit systems put in place by companies and regulated by the government. Both have the same level of “protection” to the consumer for fraud and illegal use. So the “insurance” is basically the same for either. It is essentially an industry standard. The trick is to catch the illegal use in a timely manner.
This is why Target is providing this consumer information and protection to it’s customers.
But, the main difference between the two is that credit cards encourage you to carry your balance for convenience and to buy more than you can afford. This is dangerous to not only your financial well being but to your credit score because in the end you end up paying more for the same items and you run the risk of not being able to get out of debt. Of course credit card companies and retail stores don’t mind that you end up giving them more money for the same items month after month after month. That is not fraud, just recurring profit.
With debit cards the charge is automatically taken out of your bank account. You don’t pay interest and don’t carry a monthly balance. This means that any charges are instantaneously transferred to both the good guys (retailers) and to the bad guys. But, remember the little bit about consumer protection? If spotted and reported quickly, you are covered. That is why it is good to regularly monitor all your financial accounts.
It is also why it is a good idea to regularly change your password on these accounts just like you are recommended to do with computer and online accounts. In this case, the password is your PIN code.
There are basically two ways to do this.
Go to the issuing bank or financial institution you got the card from and ask to change your pin code. You can physically go to your local bank and do this or you can cancel your card and ask – reapply – for a new one and use an entirely different card and PIN code.
With debit cards, this is easy.
With credit cards, this can be difficult. Most times with credit cards, to actually close and open a new line of credit, banks and stores ask you to pay off the remaining balance on the first account.
With debit cards, there is no balance to pay off. No bill to pay or wait for.
So, here is my recommendation to anybody regardless if they shopped at Target or not. Try to get into the habit of using only debit cards. Try to also get in the habit of changing your PIN code once a year. With the coming new year, this makes it a convenient reminder to start over, to renew you accounts with a new PIN code.
It makes for a great and easy new years resolution.

Lets play a game…

Oh, and by the way, it is not identity theft! It is stealing of information and fraud! I will always be who I am…

But on to the game…

People never cease to amaze me. The other day I was standing around in a Taco Bell waiting for my food, along with about a dozen other people, and was amazed at how much I had learned within 10 minutes; yes 10 minutes for a taco!

I did not say one word, not one question, did not apply one bit of social engineering. If I had, who knows what I would have learned.

I’ll purposefully leave out some of the specific information but supply enough so that you get the general idea.

You see there was this one lady (Bethany) with her 4 year old child (Andrew – Drew for short) who was born on November 12, at such and such Hospital and lived in a certain neighborhood , had two other siblings (Crystal and Thomas), who went to such and such school.

Then there was this other lady who was a researcher for a particular real estate investor who was looking to acquire property out in Chantilly. She liked horseback riding and had a brother (Ron). She was discussing this with a man (Dennis) who was in construction and his company was struggling to find financing for a new project also in Chantilly. Oh, and he was wearing a NASCAR jacket and cap. I also knew his kids names (all five of them) and where he currently lived and had lived 3 years ago. He used to live in the same neighborhood as another person’s parents.

I bet with a little social engineering I could have found out more about favorite teams, sports, colors, favorite pet names, and probably gotten a kid to recite his or her phone number just for fun.

Oh not to mention I could have picked up on license plate information and if I was really tricky, maybe a receipt or two.

This all reminded me of a game I participated in once at a conference. It was a simple game where people are given seemingly innocent cards that had dates, months, colors, teams, city, favorite numbers, etc etc. There was even one which asked for any 2 numbers from your phone number and or social security number. The game was simple, go around and find as many people as you could who matched information on your cards and write down their names. Winners would get a prize! And yes,this was done at a computer security conference with IT professionals. Many grinned and laughed but played along anyway. Some, less trusting souls wanted their cards back afterwards. Which as kind of stupid since many had signed up with their full names, company information, hotel information and even credit card information anyway. . .

OK, so without telling me specifically, how many of you out there have PIN numbers, passwords, answers to security questions, (you know, all the layers out there that are supposed to give us added protection to identity theft and fraud) that are in some way related to one of the categories of information listed above?

Last year, 8.4 million people in the United States had their identities information stolen at a total cost of $49.3 billion. That’s $5,720 per victim.

So, with that in mind here are some safety tips as reported by Javelin Strategy & Research. And no, I am in no way affiliated with them. I just found this information on their site and am posting it free of charge. Consider it my prize to you for reading my post 😉

1.Be Vigilant—Monitor your accounts regularly online at bank and credit card websites, ATMs or by phone and set up alerts that can be sent both online and to a mobile device. Americans who monitor their accounts frequently are most likely to uncover suspicious or unauthorized activity. The survey found that those victims who took more than six months to detect the fraud saw four times higher average costs. Meanwhile, too many cases of fraud are detected via slower methods, such as when consumers review credit histories, paper statements or are contacted by a debt collector.

2.Keep Personal Data Private—Do not provide sensitive financial information over the Internet or phone, including Social Security Numbers, passwords, personal identification numbers (PINs) or account numbers, unless you initiated the interaction to a verified and trusted location, such as the number or web address on the back of a credit card, debit card or statement.

3.Online is Safer Than Offline When Consumers Use Available Security Controls—Consumers should install and regularly update anti-virus and anti-spyware software, and keep operating systems and browsers updated. Once online access is secure, consumers should move financial transactions online to eliminate many of the most common avenues fraudsters use to obtain personal information and gain more control compared to traditional channels. Moving online includes turning off paper invoices, statements and checks, including paychecks, and replacing them with electronic versions. Avoid mailing checks to pay bills or deposit funds in your banking account. Instead, pay bills online and use remote deposit check imaging services.

4.Be Aware of Those Around You—Be mindful of your environment and others who may be in proximity of overhearing sensitive financial or personal information or watching you text. This includes purchases over the phone or use of your Social Security Number for identification.

5.Ensure Credit and Debit Cards are Protected—Obtain credit and debit cards from financial institutions that provide zero liability if a card is ever lost, stolen or used without authorization. Nearly all financial institutions automatically protect you against any unauthorized transactions made at merchants, over the phone, on the Internet or at the ATM.

6.Learn About Identity Protection Services—There are additional services for those consumers who want extra protection and peace of mind. These include credit monitoring, fraud alerts, credit freezes and database scanning, some of which can be obtained for a fee and others at no cost. At a minimum, consumers should review their credit report no less than once per year, either for free at AnnualCreditReport.com or through many financial institutions’ websites.

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For Additional Educational Tips, Consumers Should Visit:
• Intersections Inc.
http://www.identityguard.com/aboutidentitytheft/landing.aspx
• Wells Fargo
http://www.wellsfargo.com/privacy_security/fraud_prevention/
• Better Business Bureau
http://www.us.bbb.org